Shipping Policy

VELMORA — Shipping Information

At VELMORA, we aim to provide a reliable and transparent shipping experience.

1. Shipping Destinations

We currently ship to customers within the United States.

2. Shipping Costs

FREE Standard Shipping on all US orders.

Any applicable shipping charges will be displayed at checkout before payment.

3. Order Processing

Most orders are processed within approximately 1–3 business days.

Processing times may vary due to product availability, order volume, or other circumstances.

4. Estimated Delivery Times

Estimated standard shipping time to the United States is 7–15 business days after dispatch.

Delivery times are estimates, not guarantees, and may vary depending on the destination, carrier, customs processing, or unexpected delays.

5. Order Tracking

Tracking information will be provided when available from the shipping carrier.

6. Shipping Delays

If your order experiences a significant delay, please contact our support team. We will investigate the issue and provide available updates or appropriate options in accordance with applicable law.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate before placing an order.

If you notice an error, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.

8. Contact Us

For shipping questions, please contact:

VELMORA Customer Support

Email: kinginfinite94@gmail.com